Shipping policy

Shipping Policy

Furlen currently ships to customers within the United States.

Order Processing

Orders are generally processed within 2–3 business days. Processing times may be longer during holidays, high-demand periods, or due to circumstances outside our control.

Shipping Time

Standard shipping generally takes approximately 8–15 business days after your order has been processed.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to the shipping carrier, customs processing, weather, holidays, or other circumstances outside our control.

Shipping Cost

We currently offer free standard shipping on eligible orders to the United States. Any applicable shipping charges will always be displayed at checkout before payment.

Tracking

When tracking information is available, it will be sent to the email address provided during checkout. Please allow some time for tracking information to update after your order has shipped.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your shipping information. We cannot guarantee that an address can be changed after an order has entered fulfillment.

International Fulfillment

Some Furlen products may be fulfilled from facilities outside the United States. Depending on the destination and applicable regulations, customs processing may affect delivery times.

Delivery Issues

If you experience an issue with your delivery, contact us at shopfurlen@gmail.com with your order number and details of the issue.

Contact

For shipping questions, contact us at shopfurlen@gmail.com.